Shipping + Returns

UK Delivery 

Standard deliveries are made within 3-5 days of despatch (excludes Weekends & Bank Holidays)

Express Shipping is made within 1-2 days of despatch

Next Day Guaranteed is made within one working day of despatch

If you choose to give additional delivery instructions e.g. “leave with neighbour”, “leave in the shed”, we cannot be held liable for any parcels that are lost or stolen. 

Deliveries take place between 8am and 9pm and may require a signature. If nobody is available when your parcel is delivered and there isn’t a safe place to leave the parcel, the driver will leave a calling card with instructions on how to rearrange delivery. 

We are unable to deliver on Bank Holidays so please allow an additional day for your delivery if your despatch is preceded by a Bank Holiday. 

Deliveries to the following locations are classified as International/European and charged at £8.95

  • The Scottish Highlands & Islands
  • The Isle of Wight
  • The Isle of Man
  • Northern Ireland

European Delivery 

Deliveries to the EU take 3-7 working days (excluding weekends and bank holidays) from the day you receive your shipping confirmation email.

If you require a faster delivery, please contact us with your order number and the time frame and we will do our best to accommodate your requirement. Faster delivery times will be dependant on location and may incur an extra delivery charge.

You will be given a tracking number that will allow you to track the progress of your delivery 

North America

Deliveries can take 3-7 working days (excluding weekends and bank holidays) from the day you receive your shipping confirmation email

 

Returns 

In the event you are not completely satisfied with your purchase, send the item back to us within 14 days, in its original condition and we will give you a refund. Please ensure the item is repackaged to prevent damage and include a copy of your order or the order number, along with your contact details to:

Spiritologie –  Returns

5 Zara Court 

Rainham

Kent 

me8 7bf

United Kingdom

 

Important: Personalised items are non-returnable.